Welcome to our Help Site, Beauty!

• Are you accepting Brand Ambassadors / Influencers?
• Are your products cruelty-free?
• Can I purchase a gift card from iGel Beauty?
• How do I become a wholesale / distributor?
• Loyalty Points and Rewards
• Material Safety Data Sheet
• The Product I Want is Out Of Stock. What Do I Do?

See all articles in GENERAL →

• Can I adjust my order after I've placed it?
• Can I pickup my order?
• Can I receive my order faster?
• How do I track delivery of my order?
• How long does it take to process and ship an order?
• I did not receive my confirmation email. What can I do?
• I provided the wrong delivery address! Can I change it?

See all articles in PROCESSING, SHIPPING & DELIVERY →

• Can I cancel my order?
• Can I get a refund if the price has changed?
• Return, Refund, & Exchange Policy

• Afterpay
• Can I use multiple promo codes at the same time?
• How do you ensure my personal data is protected?
• I subscribed to your newsletter but never got the code. What should I do?
• My discount/promo code is not working. What should I do?
• What payment methods do you accept?
• When will I be charged for my order?

See all articles in PAYMENTS & PROMOTIONS →

• How do I initiate a repair? What is your repair process?
• Troubleshooting Guide: Airbrushes
• Troubleshooting Guide: E-Files
• Troubleshooting Guide: Lamps
• What's your warranty policy?

• Beading Ratio 101
• Blossom Gel
• Buffers and Files
• Builder Gel
• Cat Eye
• Chrome Powder Pens
• Designer Flakes

See all articles in PRODUCT FAQ →