What payment methods do you accept?

Billing and Payment

At iGel Beauty, we strive to provide a seamless and convenient shopping experience for our customers. To ensure a smooth payment process, we offer various payment methods for you to choose from. In this article, we will address some frequently asked questions regarding billing and payment.

Accepted Payment Methods

When it comes to settling your balance, we accept the following payment methods:

FAQs

Do you accept split payments?

Please note that split payments are not currently available, except in the case where you have an iGel Beauty gift card. If you have a gift card, you can use it to pay for part of your order and cover the remaining balance with your card of choice. Alternatively, you can place two separate orders and pay for them separately using your preferred payment methods.

How does your payment processing work?

Here, at iGel Beauty, we authorize the payment first before it is captured or deducted from your account. This means that when you place an order with us, we will verify that your payment method is valid and has sufficient funds to cover the cost of your purchase. However, we will not actually charge your payment method—or, in other words, capture the payment—until your order has been fulfilled and is ready to be shipped. Additionally, capture is the process of transferring funds from the customer account to the merchant account, moving them from pending to complete.

This gives you peace of mind knowing that you will not be charged for an order that is cancelled or out of stock. For order adjustments:

If you need to add an item to your order, you will need to authorize the additional amount.
If you need to remove an item from your order, we will automatically adjust the amount when we charge or capture the payment after the adjustment process.

Modifying Payment Method

If you accidentally used the wrong card for an order you have already placed, we apologize for the inconvenience. Unfortunately, our system does not currently support changing the payment method for an existing order. However, we can assist you by canceling the original order and duplicating it for you. We will then send you a new invoice, allowing you to pay with your preferred payment method.

Installment Payments in the US

We are delighted to announce that iGel Beauty is now affiliated with Afterpay. Afterpay allows you to pay for your purchases in four interest-free installments over a period of six weeks, with one payment every two weeks. There are no fees on any Afterpay loan as long as you make your payments on time. To learn more about Afterpay and how it works, please visit our Afterpay information page.

International Installment Payment Options

We understand that installment payment options are an important consideration for many international customers. Unfortunately, we do not currently offer installment payment options for international customers. We are working on expanding our payment options to include installment payments in the future, but we do not have a specific timeline for when this will be available.

Do you offer interest-free payment?

For US customers, you can use Afterpay as your interest-free payment method. We are currently looking into interest-free payment methods for our community outside the US!

We hope this article has addressed your questions and concerns regarding billing and payment at iGel Beauty. If you have any further inquiries, please feel free to reach out to our customer support team. Happy shopping!

Apr 3, 2024