There are multiple reasons why your discount/promotion code may not be working:
- You may need to clear your cookies, cache, and browser history. You may also place your order using a private browser aka incognito mode.
- You may be entering the discount/promo code incorrectly; make sure it's exactly as you received it, without any spaces. Make sure to click the "Apply" button to apply it to your order.
- You may not be eligible. Some discount/promo codes are only eligible for one-time use only.
- The discount/promo code may not be valid for the items in your cart. Some items are automatically discounted, so no code is required.
- The discount/promo code entered has expired. Some discount codes are only valid for a limited time.
If your discount code is still not working after checking all of the above, please get in touch with us at cs@igelbeauty.com and we will replicate this order on our end.