I did not receive my confirmation email. What can I do?

Most of the time this occurs because a wrong email address is entered, or cs@igelbeauty.com was not added to the safe senders list.

Throughout our order and shipping process, we send 2-3 emails: an order confirmation, a fulfillment notice, and a shipping notice if tracking is available.

If you believe you may have entered your email wrong, Please leave us a message via live chat or email us at cs@igelbeauty.com and we'll be happy to assist!

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