VIP Pass: Skip the Line FAQ

Need your order faster than our current processing time? Purchase our VIP Pass: Skip the Line processing and you'll go to the front of the line!

WHAT THIS DOES.. For only $5, get your order shipped today!  *Orders placed after 3 pm EST or on weekends will be shipped the following business day. Business days are Monday to Friday excluding holidays.

THIS IS FOR YOU IF... You are in a hurry and need your order shipped sooner than the standard turnaround time.

ORDER PROCESSING... Is the time it takes for us to get to your order, complete it, and get it out the door.  This includes picking, packing, and quality assurance checks.

PLEASE NOTE... Adding this listing to your order does NOT speed up shipping transit times.  If you need faster-expedited shipping, please purchase the appropriate shipping method at checkout.

I purchased the VIP Pass but my order did not ship yet!

For your VIP pass to be effective, your order must be submitted and charged before 3:00 PM EST, Monday through Friday.  Any orders placed on weekends or after 3:00 PM EST will be shipped the following business day. Business days are Monday to Friday, excluding holidays/days when the business is closed due to extreme weather conditions.

What happens if my order falls within all terms but is still not shipped?

While this has not happened yet due to the internal logistics - accidents may always happen.
If your VIP Pass falls within all the terms above and it still fails to ship, please contact us at and we will reimburse you for your VIP pass and escalate the order to be expedited at no cost.

Apr 24, 2024

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